What should be done if a client burns after using tanning equipment?

Providing an incident report and advising the client on skin care is essential in the event of a burn after using tanning equipment. This approach ensures that the client is informed about the nature and severity of their burn, as well as how to care for their skin properly to promote healing and prevent further damage. Offering an incident report serves to document the situation formally, which can be important for both the client and the business for accountability and safety purposes.

Additionally, advising on skin care helps the client understand the importance of proper aftercare, which can include recommendations for soothing lotions, cooling treatments, or over-the-counter medications that alleviate discomfort. This response not only addresses the immediate concern of the burn but also reinforces a commitment to the client's health and safety, fostering trust and loyalty.

The other options, while they may reflect a desire to make the client feel better, do not adequately address the potential severity of the situation or provide practical solutions for managing a burn. Simply providing discounts or complimentary products does not convey the necessary care and professionalism required in dealing with skin injuries.